Information we collect
- Account details such as name, email and phone number.
- Order and transaction references; payments use the checkout provider identified to you. Azixa should receive only the transaction information needed to administer your order. The actual payment flow and retained fields remain to be verified for this review copy.
- Device, browser, IP address, login timestamps and security events.
- Support emails, WhatsApp conversations and customer feedback.
- Necessary cookies and, where enabled with consent, analytics or marketing data.
Why we use information
- Create and manage memberships.
- Process and verify payments.
- Provide support and important service notices.
- Protect accounts, prevent fraud and enforce applicable usage rules.
- Improve performance and user experience.
- Send promotions only where the applicable consent exists.
Cookies
Necessary cookies support security and login sessions. Non-essential analytics or marketing technologies should be used only with the applicable choice or consent. Browser settings may block cookies, although essential account features may then stop working.
Website, extension and verification
The public website’s category search and buyer checklist work in the browser without submitting those entries through a form. Hosting requests may include IP address and browser information. This website also requests fonts from Google Fonts, which receives the corresponding resource request.
Some tools require the Azixa desktop browser extension. Its access functions involve tool-domain session/cookie handling, and verification checks the extension identity and approved build before supported access opens. The exact permissions, affected domains, tab/site-data actions, information sent to servers and retention periods must be verified against the deployed extension before this notice is finalized.
Review the extension’s permission notice before installation. This policy does not assert that the extension collects no data or has been security-audited.
Service providers
Information may be processed by hosting, membership, payment, security and communication providers as needed to deliver their functions. Any enabled analytics provider must also be disclosed. Provider names, processing locations and relevant notices are pending verification for this review copy.
Sharing and disclosure
We do not sell personal information. Data may be shared with contracted service providers, to complete a customer-requested service, to protect users and systems, or when required by a valid legal process.
Security
We use reasonable organizational and technical safeguards such as restricted access, encrypted connections and security monitoring. No online system is completely secure. Never send passwords, browser cookies, OTPs, card numbers or payment PINs through support.
Retention and deletion
Information is retained only for the time needed for the stated purpose, legal compliance, security, accounting or dispute resolution, then deleted or anonymized where appropriate. Account data is kept while needed to administer membership; transaction records may be retained for accounting or legal obligations; support and security records are retained only while their purpose or a legal requirement continues. The actual schedules and deletion process must be verified before this notice becomes effective.
Third-party workspaces
Do not place confidential, personal, client or payment information inside a shared or third-party environment unless the applicable service expressly provides an authorized private workspace. Do not assume that a shared workspace is private. Azixa must assess and prevent unintended exposure between customers; a warning does not replace that responsibility.
Your choices and rights
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion, subject to legal retention requirements.
- Withdraw optional consent and opt out of marketing.
- Raise a grievance about personal-data handling.
Children
The service is intended for adults. We do not knowingly offer memberships directly to children. Age and parental-consent handling will follow applicable Indian law.
International processing
Some infrastructure providers may process information outside the user’s state or country. Any such processing will be handled in accordance with applicable requirements and appropriate contractual or technical safeguards.
Security incidents
Suspected incidents will be investigated, contained and documented. Affected people and relevant authorities will be notified where required by applicable law.
Policy updates
Material updates will be posted with a revised effective date and notified where required.
Privacy contact
Send privacy requests and data-handling complaints to azixaOfficialsupport@gmail.com. You do not need a membership or login to email us. Location: Kolkata, West Bengal, India. Include your registered email and the type of request; never include passwords, cookies, OTPs or payment credentials.
We may request proportionate information to confirm your identity. Where a request cannot be fulfilled because of a legal exception, we will explain the reason and available escalation route. Requests and consent choices will be handled under the law in force at the relevant time.